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253 S. Main St.
Providence, RI

401-274-7467

A lifestyle, a brand, a way of being.  Shoppe Pioneer is a Women's Fashion & lifestyle boutique in downtown Providence, RI.

Terms & Conditions

Return, Shipping and Exchange policies

RETURNS & EXCHANGES

  • If you are not completely satisfied with your Shoppe Pioneer online order, you may send it back to us for a refund or exchange.
  • For online purchases only: Within 14 days for a refund or up to 30 days for store credit.  We also accept in-store returns, same policy applies.
  • We accept returns on merchandise that has been unworn, unwashed, and with all tags attached.
  • Hosiery (tights, leggings, socks), jewelry, vintage, specialty orders, sale items, and items marked ‘FINAL SALE’, are final sales.
  • We do not offer refund for the original or return shipping costs.
  • We have the right to deny returns if the merchandise does not meet our return policy requirements.

SHIPPING POLICY & COSTS

  • Online order will be shipped within 48 hours.
  • You should receive your order within 5-10 business
  • Shipping costs:

                  Ground - $8.00

                  Express -  $18.00

                  In-Store pick up is available for local customers

                  FREE Shipping on orders of $150 and more with promo code free150 

                  FREE Shipping on all gift card orders

HOW LONG WILL IT TAKE TO PROCESS MY RETURN?

  • Once your items are received, returns will take up to 48 hours to process.
  • After processing, refunds can take up to 5-7 business days to be credited back onto your account.

RETURNS AND EXCHANGES PROCEDURE

  • E-mail info to Info@shoppepioneer.com
  • In subject line write ‘Return’ and in e-mail body include your full name, style of garment and reason for return.
  • Our return address is:

               Shoppe Pioneer Returns

               253 South Main Street

               Providence, RI 02903

  • We recommend returning items via traceable carrier. We are not responsible for missing packages.

PRIVATE POLICY

  • We will not sell, share or trade any information you supply to us with a third party either from transactions on this website or signing up for our guest list.